Shipping & Pickup Policy

Last Updated: June 24, 2026

This Shipping & Pickup Policy explains how orders are processed, shipped, and made available for local pickup through Oly Nutrition, operated by OLY3 LLC, a Florida company.

By placing an order on our website, you agree to the terms described in this policy.

Shipping Availability

Oly Nutrition currently ships eligible physical products within the United States.

Shipping options, rates, and availability may vary depending on the products in your order, your delivery address, and the shipping method available at checkout.

Digital products, including downloadable nutrition guides, are delivered electronically and do not require physical shipping.

Shipping Cost

A flat shipping fee may apply at checkout for eligible physical products.

All shipping costs are shown during checkout before you complete your purchase. By placing an order, you agree to the shipping fees displayed at checkout.

Shipping fees are non-refundable unless otherwise required by law or unless the issue was caused by an error from Oly Nutrition.

Order Processing Time

Orders are processed during regular business days, excluding weekends and holidays.

After your order is placed, we will review and prepare it for shipment or pickup as soon as possible. Processing times may vary depending on order volume, product availability, holidays, weather conditions, or other circumstances outside our control.

If an item becomes unavailable after your order is placed, we may contact you to offer a replacement, delay option, cancellation, or refund for the unavailable item.

Estimated Delivery Times

Estimated delivery times are provided for reference only and are not guaranteed.

Delivery times may vary depending on the shipping carrier, destination, weather, holidays, address accuracy, and other factors beyond our control.

If we provide a specific shipping or delivery estimate, we will make reasonable efforts to meet that estimate. If no specific shipping timeframe is provided, orders will generally be shipped within a reasonable period consistent with applicable U.S. consumer protection rules.

Shipping Address Responsibility

Customers are responsible for entering a complete, accurate, and current shipping address at checkout.

Oly Nutrition is not responsible for delays, failed deliveries, lost packages, returned packages, or additional shipping costs caused by incorrect, incomplete, or outdated shipping information provided by the customer.

If a package is returned to us due to an incorrect address, failed delivery attempt, or refusal of delivery, we may contact the customer to arrange reshipment. Additional shipping charges may apply.

Lost, Delayed, or Returned Packages

Once an order is transferred to the shipping carrier, delivery timelines and package handling may depend on the carrier.

If your package is delayed, lost, returned, or marked as delivered but not received, please contact us at:

Oly3llc@gmail.com

We will review the situation and may assist with filing a carrier claim when applicable. Resolution may depend on the carrier’s investigation and the details of the case.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us as soon as possible at:

Oly3llc@gmail.com

Please include:

Your order number
Your full name
A clear description of the issue
Photos of the product, packaging, and shipping label

We will review the case and may offer a replacement, store credit, or refund when appropriate.

Local Pickup Availability

Oly Nutrition may offer Local Pickup as an option at checkout for eligible orders.

Local pickup is available only when shown during checkout. If local pickup is not available for your order or location, you must select an available shipping method.

Local pickup is currently free of charge unless otherwise stated at checkout.

Pickup Location

Orders selected for local pickup must be collected at the pickup location provided during checkout or in your order confirmation.

If the pickup location changes, Oly Nutrition will notify the customer using the contact information provided at checkout.

Pickup Hours

Pickup is available during the hours displayed on the website, during checkout, or in your order confirmation.

Please do not arrive for pickup before your order is confirmed as ready.

How Local Pickup Works

To use local pickup:

Select Local Pickup at checkout if available.
Complete your order.
Wait for confirmation that your order is ready for pickup.
Bring your order number or confirmation email when picking up your order.

Orders will not be released until they are ready and verified.

Pickup Verification

For security purposes, we may ask for:

Order number
Confirmation email
Name used on the order
Phone number or email associated with the order

If someone else will pick up your order, please contact us in advance with their name and authorization.

Unclaimed Pickup Orders

Orders selected for local pickup should be collected within a reasonable time after they are marked as ready.

If an order is not picked up, Oly Nutrition may contact the customer to coordinate pickup.

Orders that remain unclaimed for an extended period may be canceled, restocked, or handled according to our store policies. Refund eligibility may depend on the type of product purchased and the condition of the order.

Digital Products

Digital products, including nutrition guides, ebooks, downloadable files, and educational materials, are delivered electronically.

No physical shipping or local pickup is required for digital products.

Due to the nature of downloadable digital products, all digital product sales are final once the product has been purchased and delivered or made available for download, except in cases of a verified technical issue, duplicate charge, or delivery error.

Order Changes and Cancellations

If you need to change or cancel an order, please contact us as soon as possible at:

Oly3llc@gmail.com

We cannot guarantee that changes or cancellations can be made once an order has been processed, shipped, prepared for pickup, or delivered digitally.

Compliance and Consumer Protection

Oly Nutrition makes reasonable efforts to provide clear and accurate information about shipping, pickup, delivery, product availability, and order processing.

If there is a delay or issue with your order, we will make reasonable efforts to contact you using the information provided at checkout.

Contact Us

For questions about shipping, pickup, delivery, or order status, please contact us:

OLY3 LLC
3940 NW 79th Ave, Apt 121
Doral, FL 33166
United States

Email: Oly3llc@gmail.com
Phone: +1 352-281-5971

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